Support

Search the WonderWebs Knowledgebase below or contact us for additional help.

Force-refresh or clear your browser cache

Windows and Apple Macs have different clearing methods #

Follow the instructions that we have suggested for you.

Force-refresh your browser

This should be done any time you visit a web page after we have made style or graphic changes. The changes won’t load for a day unless you clear your cache when visiting your website.

  • On a Windows PC – Hold Control and then press F5
  • On an Apple Mac – Hold Shift and Command and then press R

Clear your browser cache

This should be done if the above method does not succeed, or if there is possibly a corrupted cache causing problems.

Updated on 5 December 2023

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Knowledgebase

Online articles for many typical issues. Search above or visit the knowledgebase here.

Optional Support

Regular website and Google SEO assessments are available to be scheduled.

How to Get Help

We don’t force you into a phone queue or make you use a complicated ticketing system. Just call or use the contact form below and we’ll be there to help with any website, email, domain, Google, or related issues.  Some quick answers are also in the FAQ below.

Quick Answers

A few answers to basic common questions are provided here. Search the Knowledgebase at the top of the page for detailed articles.

The free basic email provided with your WonderWebs website is a simple POP account. It won’t set itself up automatically like a Google, Apple or Microsoft account. The Email Guide has all necessary details or give us a ring from another phone, and we can take you through it.

Marketing. There’s no getting around the fact that you need to market your business. A website alone does not create business out of thin air. Review our carefully considered SEO guide for our website-related tips and advice. We can also handle your Google Ads to be as efficient and cost effective as possible.

SEO services are like Nigerian Princes.  We do SEO here at WonderWebs and we do it honestly. Beware of SEO scammers.

Email or give us a ring. This is what we do and we do it well.

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